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 I forgot my password
To Log on to the DWU Network:

    1. Press the Control, Alt, and Delete keys simultaneously when the initial logon screen appears.
    2. In the user name line, type your user name (i.e. jodoe or john.doe.09)
    3. In the password line, type your password. Each student is provided login information during registration if they attended a registration day. New students who registered over the phone or through the registrar's office would have received a letter including their login information.
    4. The domain line should read DWU. If it does not, click on the Down Arrow located at the end of the line and choose DWU.
    5. Hit the Enter key on your keyboard or choose OK in the logon box to logon to the network.
Changing your DWU password through a DWU computer

  1. Logon to a DWU computer.
  2. Once the computer has finished loading, press the Control, Alt, and Delete keys simultaneously.
  3. Choose the Change Password option.
  4. In the Old Password line type your current password.
  5. In the New Password line, type what you would like your new password to be.
  6. Confirm your new password by retyping it in the Confirm New Password line and choose OK.
  7. You should then receive a prompt saying that your password has been successfully changed. 

Remember this password change applies to logging into TigerNet, Cisco Clean Access, your DWU E-mail account, DWU computers, the McGovern Library site, and Digital DWU.

Changing your DWU password through TigerNet
 
  1. Logon to TigerNet.
  2. Click the Change Password link in the upper right of the window.
  3. In the Old Password line type your current password.
  4. In the New Password line, type what you would like your new password to be.
  5. Confirm your new password by retyping it in the Confirm New Password line and choose OK.
  6. You should then receive a prompt saying that your password has been successfully changed. 

Remember this password change applies to logging into TigerNet, Cisco Clean Access, your DWU E-mail account, DWU computers, the McGovern Library site, and Digital DWU.



How to Log on to TigerNet
  1. You will find the login box for TigerNet in the upper right hand corner of the screen. 
  2. Use your DWU username and password provided during registration or your letter from the registrar confirming your enrollment