Log into the portal with your username like email@example.com NOT firstname.lastname@example.org. For example, if your name is John Wesley and your email was email@example.com, you will now use firstname.lastname@example.org for your username.
You may want to check the Keep me signed in check box if you are accessing from your own device.
You will be directed to log in again on DWU’s server. Use the same login information you just used.
You are now logged into your account. The page will come up with information about your account. You will need to find the outlook tab at top of this new page and click on it to see your email.
You will still receive emails to your old email address but emails will be sent from the new email/username format.
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To setup your mobile device you will also use the new email/username format. Some phones may ask you for your username in the Domain\Username format. For this you will type your username like \email@example.com. If you are asked for a Server Name, you will use: m.outlook.com